
Leading North American Retailer
A North American retailer needed Datec’s leading-edge technology to meet performance and reliability requirements.
The Project
The client required a hot food display case that could keep food at the required safe holding temperature.
At the time, the client was using standard industry technology, but it was unreliable and inconsistent, resulting in hot and cold spots and compromised food.
As the years went on, the unit deteriorated from repeated use, and the temperature readings were no longer accurate.
The client needed a heating solution that was reliable, consistent, uniform, and could stand the test of time.
The Solution
Using our expertise in design, materials and printing, Datec created uniform heating components that would heat-up quickly and maintain its set temperature for as long as required.
With a proven 99.99% uptime over 48 million hours, Datec thick film heats consistently and evenly on mica, providing dependable heating for the long-term.

Datec’s Thick Film Heating Solution
Datec’s proprietary heating and coating technologies are uniquely capable of meeting and exceeding the requirements for the project.
Datec’s thick-film heater circuits can be printed directly on aluminum substrates, which is a unique capability in the thick-film heater industry. Aluminum is an excellent thermal conductor which, when combined with Datec’s area heaters, allows for exceptional thermal uniformity across the treatment area.
The heater circuit itself is less than half a millimeter thick and has a very low thermal mass. These specifications allow the heat to be transferred quickly and efficiently to the substrate with minimal battery power consumption.
Datec’s heaters achieve an operating temperature heat-up time of less than seven seconds, exceeding the product’s initial performance requirement by 30%. This time could be reduced further by using a larger power input. Highly efficient power transfer to the substrate is especially critical for this application, where extending battery life translates directly into treating more patients. Testing has demonstrated that at least 50 treatments of a standard 20-second duration can be achieved on a single battery charge.
An important component of the project is probe reusability. After a treatment session, the probe must be sterilized. In an undeveloped country where access to clinical resources are limited, this can be done with a simple alcohol wipe down or soak. In developed countries, however, a sterilization cycle in an autoclave machine is preferred. An autoclave machine subjects devices to high pressure saturated steam for 20 minutes, which is generally challenging for electrical devices.
Datec’s coatings effectively seal the heater circuit against this extreme environment and make the probe autoclave-able. Datec’s heating element, outside of the sealed probe body, has been proven to survive 50+ autoclave cycles without a degradation in performance. The lifetime of a sealed probe is even longer, expanding the potential market for this device.
Datec also provided a medical grade, non-stick coating for the working surface of the probe. The coating transfers heat from the device to the patient’s tissue, and it is critical that the treated tissue not stick to the probe. Datec’s probe-tip coating is highly effective and has been FDA-approved for medical use.
Pushing Boundaries for a Life Saving Treatment
Datec worked with the client to develop a lightweight, battery-powered device to treat cancer in underdeveloped parts of the world. Datec’s ability to print thick film directly onto aluminum was essential for the compact design requirements.
This new portable, lightweight, and battery-powered device will provide life-saving treatment to underdeveloped parts of the world.
Datec is a custom heating element manufacturer specializing in thick film heating solutions. Our solutions are ideal for industries such as: commercial food service, medical devices, electronics, automotive, and appliances.
Customer Testimonials
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